Privacy Policy

Effective Date: 2025
Fast Disaster Response Experts
833-213-FAST

At Fast Disaster Response Experts, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services, website, and business operations in Los Angeles, Pasadena, Malibu, Pacific Coast Highway, and the Palisades.

1. Information We Collect

We collect different types of information depending on how you interact with our business:

A. Personal Information

We may collect personal details such as:

Name
Email address
Phone number
Mailing address
Insurance claim details (if applicable)

B. Payment & Transaction Information

If you make a payment for services, we may collect:

Billing details
Payment method information (processed securely via third-party payment processors)

C. Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device type
Pages visited and time spent on the site
Cookies and tracking data

2. How We Use Your Information

We use the collected information to:

Provide Services – Process service requests, schedule appointments, and complete disaster response and construction services.
Customer Support – Respond to inquiries, provide estimates, and assist with claims.
Marketing & Communication – Send updates, promotions, and service-related messages (you can opt out anytime).
Legal Compliance – Meet regulatory requirements and enforce our business policies.
Improve Website & Services – Analyze visitor behavior to enhance user experience and service offerings.

3. How We Share Your Information

We do not sell your personal data. However, we may share information with:

Service Providers & Contractors – To complete restoration, demolition, or construction services.
Insurance Companies – When handling insured claims (with your consent).
Government & Legal Authorities – If required by law, subpoena, or to protect our legal rights.
Third-Party Payment Processors – For secure payment transactions (we do not store payment details).

4. Data Security

We take appropriate security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

5. Your Rights & Choices (California Residents – CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

Know what personal data we collect and how we use it.
Request deletion of personal information (subject to legal obligations).
Opt-out of data sharing for marketing purposes.
Access & correct inaccurate personal information.

To exercise your rights, contact us at:
📞 833-213-FAST
📧 [email protected]

6. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings, but some website features may not function properly.

7. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the “Effective Date” updated.

8. Contact Us

If you have questions about this policy or how we handle your data, please contact us:

📞 833-213-FAST
📧 [email protected]
📍 Los Angeles County